Particle ComponentsParticle Components

Privacy Policy

Last updated: May 2025

1. Who We Are

Particle Components is operated by Andrew Burrows, 68 High St, Cottenham, CB24 8SA ("we", "us", "our"). We are the data controller for any personal data collected in connection with this website. You can contact us at info@particlecomponents.com.

2. What Data We Collect

This website does not use cookies, tracking scripts, or analytics software. We do not collect any personal data simply by you visiting this site.

If you contact us by email, we will receive your email address and any information you include in your message. This data is used solely to respond to your enquiry.

3. Purchases via eBay

All purchases are made through eBay. When you buy from our eBay shop, eBay acts as the platform and processes your payment and personal data in accordance with eBay's Privacy Policy. We receive only the information eBay provides to sellers — your name, delivery address, and order details — which we use solely to fulfil your order.

4. Legal Basis for Processing

We process your personal data on the following legal bases under UK GDPR:

  • Contract — to fulfil orders placed through eBay.
  • Legitimate interests — to respond to enquiries sent to us by email.
  • Legal obligation — to retain transaction records as required by law.

5. How Long We Keep Your Data

Email correspondence is retained for as long as necessary to resolve your enquiry. Order records are retained for 6 years as required by HMRC rules. We do not sell or share your personal data with any third parties other than as described above.

6. Your Rights

Under UK GDPR you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request erasure of your data (subject to legal retention obligations)
  • Object to processing based on legitimate interests
  • Request restriction of processing
  • Data portability

To exercise any of these rights, please email info@particlecomponents.com. We will respond within one month.

7. Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the UK's supervisory authority, the Information Commissioner's Office (ICO), at ico.org.uk/make-a-complaint.